Last updated: [PLACEHOLDER: DATE]
1. Information We Collect
We collect personal information when you apply for a loan, contact us, or use our website. This includes: name, address, phone number, email, PAN, Aadhaar number, income details, employment information, bank statements, and credit history obtained through authorized credit bureaus.
2. How We Use Your Information
Your information is used for: processing loan applications, credit assessment, KYC compliance, loan servicing, regulatory reporting, and improving our services. We do not sell your personal data to third parties.
3. Information Sharing
We may share your information with: credit bureaus (for credit assessment), RBI and other regulators (as required by law), insurance companies (for asset insurance), and authorized service providers who assist in our operations under strict confidentiality agreements.
4. Data Security
We implement reasonable security practices to protect your personal information from unauthorized access, alteration, or destruction. However, no electronic transmission or storage method is 100% secure.
5. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting our Grievance Redressal Officer. We will respond to such requests in accordance with applicable law.
6. Cookies & Website Data
Our website may use cookies to improve your browsing experience. We do not use cookies to collect personally identifiable information without your consent.
7. Contact
For privacy-related queries, contact: [PLACEHOLDER: PRIVACY CONTACT EMAIL]